As KVI Travel’s Operations & Agent Support Coordinator, Shelly helps keep things running smoothly behind the scenes so the agent team can focus on what they do best—creating amazing travel experiences for clients.

With a background in travel, customer service, sales, marketing, and data reporting, Shelly brings a practical, hands-on approach to everything she does. She supports agents with the tools, systems, and processes they need to work efficiently, while also helping to troubleshoot and streamline day-to-day operations.

She’s all about clear communication, solving problems quickly, and making things easier for both the team and our clients. Passionate about organization and teamwork, Shelly is always looking for ways to improve how we work together and grow as a company.